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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand, mid-level experience requirement, and metro location increase applicant density.
Requires sector-specific collections experience in banking/NBFC/fintech, limiting cross-industry transferability.
Explicit 5+ years plus supervisory experience requirement creates strict shortlisting filters.
Job Description
Structured overview of role & requirementsAbout This Role
Lead and manage a team of Collection Executives and third-party recovery agencies to meet collection targets.
Own and reduce delinquency rates while driving recovery of overdue payments in assigned cluster by implementing tailored collection strategies.
Monitor key performance metrics and ensure compliance with collection processes, preparing performance reports for senior management.
Minimum Requirements
Graduate degree mandatory.
Minimum 5 years of experience in collections with at least 1-2 years in a supervisory or team lead role.
Prior experience in bank, new-age NBFC, or Fintech is highly preferred.
Work Experience Required: 5+ years in collections including 1-2 years leadership.
Ideal Candidate Profile
Experienced in managing collection teams in financial services or fintech environment with demonstrated leadership capabilities.
Strong analytical skills to interpret portfolio data and optimize collection strategies effectively.
Results-driven operator able to work under pressure and deliver both short-term and long-term collection targets.