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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand plus common mid-level collections role increases candidate competition.
Collections experience and sector knowledge make background fit highly industry-specific.
Explicit 5+ years collections experience, supervisory requirement, and fintech/bank preference raise screening strictness.
Job Description
Structured overview of role & requirementsAbout This Role
Lead and manage a team of Collection Executives and third-party recovery agencies to meet collection targets.
Monitor portfolio delinquency rates and recovery performance, implement strategies to minimize delinquencies and control roll rates.
Develop and execute data-driven collection strategies, ensure compliance with processes/SOPs, and present regular portfolio performance reports.
Minimum Requirements
Graduate degree mandatory.
Minimum 5 years of experience in collections with at least 1-2 years in a team lead or supervisory role.
Prior experience in banking, NBFC, or Fintech preferred but not mandatory.
Specific notice period not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in leading and motivating collection teams with a proven track record of meeting/exceeding targets.
Strong analytical skills to utilize data for decision-making and strategy optimization in collections.
Comfortable working in high-pressure environments with effective communication skills to coordinate across teams and agencies.