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Mid-level AR role in metro with common title and experience but healthcare niche reduces competition.
Healthcare billing specifics (EOBs, ERAs, GPMS) reduce transferability, requiring industry-relevant experience.
Explicit years requirement and domain-specific credit balance/cash posting skills raise filter strictness.
Review and resolve patient and insurance credit balance accounts accurately within timelines.
Process refunds, recoupments, payment transfers, and adjustments following client and regulatory guidelines.
Collaborate with Billing, Accounts Receivable, Payment Posting, Coding, and Client teams to resolve complex account issues and maintain detailed documentation.
Graduate degree required.
Minimum 3+ years experience in Credit Balance or 5+ years experience in cash posting.
Good understanding of EOBs, ERAs, refunds, recoupments, offsets, and adjustment transactions.
Adaptability to night shift work.
Experienced in reviewing and interpreting credit balance transactions at the account level with strong analytical skills.
Capable of managing priorities to meet productivity, quality, and turnaround time targets in a regulated environment.
Comfortable with direct communication via phone and collaborating across multiple billing and accounts teams.