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Niche RPGLE skill reduces competition, but metro location and mid-level experience increase applicant density.
Role requires niche IBM AS400/RPGLE expertise, limiting cross-industry portability.
Explicit 2-4 years and mandatory AS400/RPGLE/DB2 skills make filters stringent.
Provide technical support for IBM AS400-based AR application during upgrades, deployments, and post-production phases.
Maintain customer relationships by resolving issues, managing expectations, and documenting knowledge for recurring cases.
Collaborate with cross-functional teams to integrate AS400 systems with modern web technologies and contribute to continuous improvement initiatives.
2-4 years hands-on experience with IBM AS400 systems focusing on RPGLE, CLLE, and DB2.
Experience managing multiple stakeholders in a global environment.
Strong multitasking and communication skills, able to work flexible hours including evenings and weekends as needed.
Work Experience Required: 2-4 years in relevant IBM AS400 support roles.
Experienced in supporting legacy systems within cloud and SaaS environments, specifically integrating AS400 with modern web technologies.
Demonstrated ability to handle high-pressure situations with multiple stakeholders globally while managing escalations.
Operates independently but collaborates effectively in cross-functional teams to deliver stable, scalable solutions.