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Tier-1 employer, remote and mid-level attracts applicants but ServiceNow AI specialization narrows pool.
Strong platform-specific ServiceNow expertise required, limiting cross-industry transferability.
Mandatory 5+ years ServiceNow experience and specific platform/integration skills enforce strict screening.
Design, build, and extend ServiceNow AI Control Tower for enterprise-wide AI governance and lifecycle management.
Develop custom AI agents, skills, flows, and integrate third-party AI platforms using ServiceNow frameworks and connectors.
Manage AI asset lifecycle, CMDB and CSDM data models, and collaborate on risk assessments and compliance policies.
5+ years of ServiceNow development experience including scripting and Studio/App Engine.
Strong expertise in CMDB and CSDM including CI classes, relationships, and data health.
Experience with Flow Designer, IntegrationHub, Service Graph Connectors, ACLs, role design, and plugin/scope management.
Familiarity with Now Assist Skill Kit and/or Build Agent for creating custom AI skills and agents.
Experienced ServiceNow developer with a focus on AI governance, enterprise architecture, and complex integrations.
Proficient with AI/agentic concepts like AI agents, LLMs, and orchestration within ServiceNow.
Able to work cross-functionally with governance, risk, security, and compliance teams to implement policies and manage AI assets.