ServiceNow AI Developer
NTT (company site, opens in a new tab)5+ yrsBengaluruRemoteDirect career pageEst. 14–28 LPA
Posted on 20 Sept
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Job description
Structured overview of role & requirements
About This Role
- Design, configure, and extend ServiceNow AI Control Tower to support enterprise-wide AI governance and lifecycle management.
- Develop and maintain custom AI agents, skills, and integrations with third-party AI platforms using ServiceNow tools like Now Assist Skill Kit and Build Agent.
- Manage AI asset lifecycle and collaborate with governance, risk, and compliance teams for policy implementation and secure cross-agent communication.
Minimum Requirements
- 5+ years of ServiceNow development experience including scripting and Studio/App Engine.
- Strong knowledge of CMDB and CSDM data models, Flow Designer, IntegrationHub, and Service Graph Connectors.
- Experience with ACLs, role design, persona-based access control, plugin/scope management, and activation sequencing.
- Work Experience Required: 5+ years in ServiceNow development; certifications and specific notice period not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in complex multi-system integrations with strong analytical and troubleshooting skills.
- Familiar with AI concepts including AI agents, LLMs, orchestration, and governance frameworks (IRM/GRC).
- Able to work cross-functionally with governance, risk, security, and compliance stakeholders in an enterprise environment.