ServiceNow AI Developer
NTT (NTT Group) (company site, opens in a new tab)5+ yrsBengaluruOn-siteDirect career pageEst. 18–30 LPA
Posted on 20 Sept
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Job description
Structured overview of role & requirements
About This Role
- Design, build, and implement solutions on ServiceNow AI Control Tower to govern and manage AI agents, models, and workflows across the enterprise.
- Develop and maintain custom AI agents, skills, integrations with third-party AI platforms, and manage CMDB/CSDM data models to track AI assets.
- Collaborate with governance, risk, compliance stakeholders and support AI asset lifecycle, security protocols, and quality assurance processes.
Minimum Requirements
- 5+ years of ServiceNow development experience including scripting, Studio/App Engine, Flow Designer, IntegrationHub, and Service Graph Connectors.
- Strong knowledge of CMDB and CSDM (CI classes, relationships, data health management).
- Experience with ACLs, role design, plugin/scope management, and persona-based access control.
- Work Experience Required: 5+ years in ServiceNow development.
Ideal Candidate Profile
- Experienced in enterprise-scale ServiceNow AI governance platforms or similar AI lifecycle management systems.
- Ability to work cross-functionally with governance, risk, security, and compliance teams for implementing AI governance frameworks.
- Skilled in complex multi-system integrations and managing AI asset lifecycle with strategic understanding of AI/agentic concepts and protocols.