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Senior Salesforce specialist in Bangalore at a known healthcare AI firm yields moderate applicant competition.
Role requires deep Salesforce platform expertise, reducing transferability across non-Salesforce backgrounds.
Explicit 7-10 years requirement plus mandatory Salesforce architecture, Apex/LWC, integrations, and preferred certifications.
Manage and execute Salesforce projects including detailed planning, change control, and risk management to ensure timely, scoped delivery.
Maintain data integrity and develop reports, dashboards, and analytics on Salesforce to support decision-making and operational efficiency.
Optimize service workflows and handle integrations with external applications while adhering to healthcare compliance and regulatory standards.
7-10 years of hands-on Salesforce experience including solution architecture, configuration, and platform administration.
Strong knowledge of Salesforce architecture including data model design, security, automation with Flows, and integration via APIs or middleware.
Proficient in Salesforce reports, dashboards, and development skills including Apex, LWC, SOQL/SOSL; experience with ITIL/ITSM concepts and Service Cloud incident management.
Certifications: Platform Developer I/II, Application Architect, or Service Cloud Consultant strongly preferred; Administrator certification is a plus.
Experienced Salesforce architect and developer with a background managing complex Salesforce implementations, focusing on maintainability and reduction of technical debt.
Familiarity with healthcare industry requirements, regulatory compliance, and data confidentiality in regulated environments.
Skilled in integrating Salesforce with external systems, and comfortable delivering actionable analytics to support strategic decision-making and service optimization.