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Tier-1 employer, metro Gurgaon location, mid-level generalist facilities role increases candidate competition.
Facilities management skills are industry-transferable yet require domain-specific FM and client-experience knowledge.
Explicit 3–5 years FM experience and client-facing SLA responsibilities enforce moderate filtering.
Oversee day-to-day operations of facility management including administrative functions and service delivery to meet client expectations.
Manage housekeeping, pantry, and office support shift schedules, supply stocks, contracts, and facility safety/evacuation procedures.
Deliver routine service audits, coordinate with stakeholders, ensure achievement of KPIs and SLAs, and handle client reporting and feedback.
3 to 5 years of experience in facilities management or building/property operations.
Degree or Diploma in Hotel Management or Graduate with Building Management experience.
Knowledge of occupational safety requirements and client-centric operations.
On-site work location in Gurugram; strong PC literacy for managing daily activities via systems.
Experienced in coordinating with multiple teams for operational improvements and service delivery in facility management.
Demonstrates strong customer service focus with ability to handle client interactions and feedback.
Analytical and detail-oriented with problem-solving skills and experience in continuous improvement initiatives.