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Mid-level generalist billing role in Gurgaon with broad skills and high applicant density.
Core accounts receivable and billing skills transfer easily across industries.
Requires 2+ years AR/billing experience and ERP proficiency, moderate filtering for process controls and SOP adherence.
Perform end-to-end billing operations including invoice creation, recurring billing, and invoice distribution with adherence to SOPs and SLAs.
Manage billing queue including processing first-pass invoice corrections, credit/rebill activities, and resolving complex billing issues or escalating appropriately.
Apply AI-enabled automation tools to improve billing accuracy, document status tracking, and identify process improvement opportunities for reporting to Hub Manager and regional leads.
Minimum 2+ years experience in billing, invoicing, accounts receivable, finance operations, or shared services.
Strong adherence to SOPs and quality controls with detailed focus on process accuracy.
Experience with ERP systems, customer portals, and managing shared inbox/work queues preferred but not mandatory.
Work Experience Required: At least 2 years in relevant finance/billing operations domains.
Experienced in operating within structured billing environments with defined SOPs and quality controls.
Familiarity with using AI and automation tools in finance or billing workflows to enhance process efficiency and accuracy.
Capable of handling complex customer billing queries with strong written communication and escalation skills.