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Tier-1 brand, mid-level generalist P2P role in metro increases applicant competition.
P2P payments and SAP skills are industry-transferable but domain-specific.
Explicit 5-8 years requirement plus mandatory SAP and P2P domain experience.
Own end-to-end payment processing operations, including client onboarding and management, with adherence to SLA and KPI targets.
Manage and resolve client escalations promptly while maintaining compliance with desktop procedures, internal controls, and audit requirements.
Lead and train team members on process execution, monitor performance, and participate in client communications and documentation.
5 to 8 years of relevant work experience in procure-to-pay/payment processing operations.
Any graduation degree.
Mandatory skills: end-to-end payment processing knowledge, hands-on SAP or SAP S/4HANA experience, advanced Microsoft Excel and reporting skills.
Must be willing to work in any shift; strong adherence to SLA and audit compliance required.
Experienced in client handling and resolution of escalations under operational pressure.
Skilled in SAP ERP systems in a payments context, with strong reporting and process documentation capabilities.
Proven ability to lead, train, and manage teams in a structured, SLA-driven environment with multiple client interactions.