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Mid-level, cross-functional sales operations role at a recognizable brand attracts many qualified applicants.
Moderate transferability: core operations and analytics skills transferable, but sales/ecommerce experience is preferred.
Moderate filters: explicit 2–5 years and required SharePoint/Excel skills, with preferred Power BI/Salesforce.
Manage daily operations and governance of the APAC Digital Center of Excellence, including documentation upkeep and coordinating governance meetings.
Provide first-level support and troubleshooting for digital sales and eCommerce solutions across various platforms (e.g., Online Store B2B, eProcurement Integration, RTU Quote, PunchOut/Ariba).
Drive process improvements, support automation initiatives, and develop operational dashboards and performance reports to monitor digital adoption and operational effectiveness.
Bachelor's Degree in Business Administration, Information Systems, Operations Management, Engineering, or a related field.
2–5 years experience in Business Operations, Sales Operations, Digital Commerce, Customer Support, Project Coordination, or Process Improvement.
Proficiency in Microsoft 365 Suite, SharePoint Online, and Excel (Intermediate to Advanced).
Work Experience Required: 2–5 years in relevant domains as stated above.
Experienced in managing cross-functional digital initiatives and governance documentation in a sales or eCommerce context within APAC or similar regions.
Strong analytical skills with ability to identify and implement operational process improvements and support digital transformation projects.
Skilled in producing and maintaining operational reporting (dashboards, KPIs) and familiar with automation or AI process proposals to enhance productivity.