Operations Engineer
Syniverse (company site, opens in a new tab)2+ yrsBengaluruOn-siteDirect career pageEst. 6–12 LPA
Posted on 28 Aug
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Job description
Structured overview of role & requirements
About This Role
- Provide escalated technical support for complex application and production server issues, managing cases through to resolution.
- Install, configure, operate, and optimize production server hardware, software, and infrastructure including network and cloud services.
- Continuously monitor production and application health using metrics, logs, and alarm monitoring tools, performing root cause analysis and executing corrective actions.
Minimum Requirements
- Bachelor's degree in computer science, electronics, telecommunication, or equivalent work experience.
- Minimum 2+ years of professional experience in application support, technical customer support, problem management, relational databases, programming, or software development.
- Experience with operating systems and databases; Oracle certifications (OCP, OCA) or SQL Server Certified Engineer preferred.
- Work Experience Required: Minimum 2+ years relevant professional experience.
Ideal Candidate Profile
- Experienced in handling escalated technical issues and leading problem management to resolution in production environments.
- Skilled in monitoring, troubleshooting, and optimizing server and application performance with strong root cause analysis capabilities.
- Comfortable coordinating among internal technical resources and third-party vendors to resolve complex issues effectively.