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Tier-1 employer and Mumbai metro increase candidate density, but senior niche role limits competition.
Requires deep operations and regulated-banking experience, limiting transferability across unrelated industries.
Explicit 15+ years, mandated leadership experience, and regulated banking AI delivery make filters stringent.
Lead the design and delivery of reusable AI capabilities deployed consistently across multiple global operations functions to reduce duplication and accelerate AI adoption.
Manage the Operations AI solutions portfolio, ensuring adoption, operational impact, and strategic alignment with enterprise priorities.
Collaborate cross-functionally with Product, Technology, Data, and Control teams to ensure AI solutions are scalable, secure, compliant, and embedded into platform roadmaps and operational readiness activities.
15+ years in operations or related function, with 8-10 years leading large, matrixed teams via other managers.
Demonstrated experience designing and delivering horizontally shared AI capability programs across complex, cross-functional environments with full accountability for outcomes.
Deep knowledge of operational process design and practical AI or automation application in large-scale service delivery contexts.
Work Experience Required: 15+ years including leadership in operations or related functions; Notice Period: Not explicitly mentioned in the JD.
Experienced operations or operations technology leader with direct exposure to technology-enabled transformation in regulated, high-volume, compliance-sensitive environments.
Proven leader of AI/automation programs delivering reusable, scalable capabilities across multiple functions with measurable operational outcomes and sustained adoption.
Strategic operator balancing AI technical feasibility with operational risk, control, and governance requirements in a regulated financial institution environment.