Branch Operations Manager| Kotabommali
CSB Bank Limited (company site, opens in a new tab)3–9 yrsAndhra PradeshOn-siteDirect career pageEst. 4.5–9 LPA
Posted on 18 Sept
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Job description
Structured overview of role & requirements
About This Role
- Oversee full operations of the branch including achieving sales targets and maintaining excellent customer service standards.
- Ensure customer service quality to minimize complaints and escalations while deepening customer engagement for maximum revenue through cross-selling and upselling.
- Maintain smooth branch operations including compliance adherence and upkeep of physical and IT infrastructure.
Minimum Requirements
- 3 to 9 years of work experience required.
- Graduate degree in any specialization.
- Experience or ability to manage branch operations including sales, customer service, compliance, and infrastructure upkeep.
- Not explicitly mentioned: Notice period and location constraints.
Ideal Candidate Profile
- Experienced in managing end-to-end branch operations with measurable sales and service outcomes.
- Capable of driving revenue growth through customer engagement strategies like cross-selling and upselling.
- Comfortable working in a compliance-focused, operationally complex environment overseeing both service and technical infrastructure.