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Early-mid experience, metro location, and a generalist claims operations role increase applicant competition.
Claims operations skills transfer moderately across insurance, fintech, and healthcare operations.
Explicit 2–5 years requirement and claims experience preference create moderate filtering without niche certifications.
Manage and process claims accurately and timely to enhance member experience and operational excellence.
Achieve key productivity metrics including release rate, claims per hour, and handle time to improve operational efficiency.
Investigate and resolve complex claims cases, collaborating with cross-functional teams to improve workflows.
2–5 years of experience in operations, ideally within claims processing or a similar environment.
Bachelor’s or Master’s degree required.
Proficiency in Microsoft Office tools such as Excel, Word, PowerPoint, Outlook, and Teams.
Location: Bangalore, India.
Experienced in claims processing operations with a strong focus on accuracy and efficiency.
Capable of analytical problem-solving and managing multiple priorities in a fast-paced, team-driven environment.
Skilled in collaborating with internal teams to resolve issues and implement continuous improvement initiatives.