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Tier-1 employer and Bangalore metro raise competition, but niche S2P/Black Belt requirement reduces applicant density.
Requires S2P experience in FMCG and Black Belt certification, so candidates need industry-specific background.
Multiple explicit filters—8–12 years, S2P FMCG background, and Black Belt certification—make shortlisting highly strict.
Drive process excellence initiatives and continuous improvement projects across the Source to Pay (S2P) function in partnership with senior management and multiple stakeholders.
Develop and implement process improvement and innovation strategies, focusing on end-to-end customer experience, service delivery health, and efficiency targets.
Lead value stream/process mapping workshops, root cause analysis, and mentor Lean Six Sigma projects to enhance process quality and customer satisfaction metrics (CSAT/NPS).
8-12 years of professional experience, including 5+ years working with senior management teams.
Background in Source to Pay within a Global FMCG organization or a service provider for FMCG accounts is essential.
Certified Lean Six Sigma Black Belt from a reputed institute.
Proficiency in Quality and Process Improvement Methodologies (Six Sigma, LEAN) and tools like MS Office (Excel, PowerPoint) and Minitab.
Experienced in managing cross-functional process excellence and innovation projects within a global FMCG or related service environment.
Strong strategic understanding of how process improvements align with organizational objectives and business outcomes.
Able to work collaboratively across diverse stakeholders including IT, PMO, operations, and capability leaders to drive measurable impact in operational efficiency and customer satisfaction.