Service Delivery Manager - Talent Acquisition and Learning & Development
AGCO Corporation (company site, opens in a new tab)5–8 yrsBengaluruRemoteDirect career pageEst. 9–18 LPA
Posted on 18 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own end-to-end operational delivery for Talent Acquisition from requisition initiation to pre-boarding and Learning & Development from request to completion and reporting.
- Manage vendor and contract performance for outsourced recruitment and learning service providers, ensuring SLA compliance and quality standards.
- Drive operational excellence including process compliance, data integrity, financial oversight, continuous improvement, and stakeholder collaboration across recruiting and learning functions.
Minimum Requirements
- Bachelor's degree in HR, Business, Operations, or related field.
- 5-8 years of relevant experience in recruiting operations, learning operations, HR shared services, RPO, LMS, or outsourced service environments.
- Experience with Applicant Tracking Systems (ATS) and Learning Management Systems (LMS).
- Work Experience Required: 5-8 years of relevant domain experience. Onsite work required minimum 3 days/week in Bengaluru or Pune (India) or minimum 2 days/week in Budapest (Hungary).
Ideal Candidate Profile
- Experienced operating within global recruiting and learning functions with outsourced/retained service models and vendor management.
- Strong in process governance, compliance, financial tracking, and continuous improvement initiatives in HR delivery environments.
- Effective collaborator with Talent Acquisition, Learning & Development COEs, HR partners, and operational teams to deliver measurable recruiting and learning service outcomes.