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Medium competition due to Diageo brand and Bangalore location, despite senior specialized S2P focus.
High sensitivity: requires S2P experience specifically in Global FMCG or FMCG-focused service providers.
High strictness from explicit 8–12 years, mandatory S2P FMCG background and Black Belt certification.
Drive process improvement and innovation strategy for Source to Pay function across global business segments.
Manage end-to-end customer experience, service delivery health, and continuous improvement projects with measurable efficiency and effectiveness goals.
Lead and mentor teams in Lean Six Sigma projects, process mapping, and root cause analysis to strengthen quality of processes and enhance customer satisfaction.
8-12 years of professional experience with at least 5 years working with senior management teams.
Background in Source to Pay processes within a global FMCG organization or service provider for FMCG accounts.
Certified Black Belt in Lean Six Sigma from reputed institutes/organizations.
Proficiency in Quality and Process Improvement methodologies (Six Sigma, Lean) and MS Office applications; experience with Minitab.
Experienced in managing complex process improvement initiatives in a global, matrixed FMCG or related environment.
Demonstrated ability to work cross-functionally with business, IT, and PMO stakeholders to implement operational improvements.
Strong strategic orientation towards process excellence and innovation with a focus on measurable impact on customer satisfaction and process efficiency.