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Strong global luxury brand, metro location, mid-level generalist operations title and 5-year requirement raise competition.
Core operations and order-management skills transfer across retail and consumer goods, though luxury experience is preferred.
Explicit 5+ years plus mandatory SAP, inventory, invoicing and domain skills make shortlisting strict.
Own operational support for Cartier boutiques and partners, managing stock availability, replenishment, order flows, invoicing, returns, and stock movements.
Serve as the primary operational contact ensuring timely issue resolution, accurate data management, and adherence to delivery schedules.
Collaborate cross-functionally with Commercial, Supply Chain, Finance, Warehouse, IT, and Headquarters to drive process improvements and ensure high service levels.
Bachelor’s degree or equivalent qualification required.
Minimum 5 years of experience in operations, supply chain, order management, sales administration, or inventory management.
Strong working knowledge of SAP and experience with order-to-delivery and invoicing processes.
Proficiency in Microsoft Excel; experience with PowerPoint and other business systems.
Experienced in managing multi-site retail or commercial networks, preferably in luxury, consumer goods, or retail sectors.
Demonstrated ability to independently handle end-to-end operational processes with limited supervision.
Comfortable interacting with multiple internal and external stakeholders and capable of escalating and resolving risks proactively.