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Metro mid-level CSM role with generalist skills and agency/adtech preference increases applicant competition.
Prefers adtech/agency and government experience, though program management skills remain transferable.
Explicit 2-5 years plus adtech/agency and QC experience increases screening rigor.
Coordinate delivery of advertising campaigns by managing progress and timelines across Sales, Solutioning, Design, and Tech teams to ensure on-time go-live.
Perform quality control checks on campaigns to ensure design accuracy and error-free content before client delivery, specifically for government clients.
Compile and deliver accurate, timely performance reports on live campaigns for internal leadership and external government or agency stakeholders.
2-5+ years in customer success, project/program management, ad operations, or campaign delivery role, preferably in advertising, adtech, martech, or client-services environment.
Experience coordinating cross-functional teams without direct ownership of design or technical execution.
Strong attention to detail for quality control of design and content errors.
Ability to travel extensively, as this role involves significant travel.
Experienced in managing multi-stakeholder campaigns involving sales, design, and engineering teams within advertising or related sectors.
Comfortable working in a government or public-sector client context, understanding compliance and stakeholder sensitivities.
Organized and timeline-driven with strong communication skills to provide status updates and reports to diverse internal and external audiences.