Back
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Metro location and a generalist Team Lead operations role with unspecified experience drives high applicant competition.
Operations and people-management skills are broadly transferable across industries and contexts.
No explicit years, certifications, or niche technical requirements, so screening is likely lowly strict.
Manage and schedule a team performing technical QC and content ingest into Deluxe platforms, ensuring adherence to quality and delivery SLAs.
Analyze team performance metrics, error trends, and operational risks, providing feedback and actionable improvements to ensure continuous production flow and efficiency.
Lead staff training, performance management including 1:1 coaching, timecard approval, disciplinary tracking, and support cross-training and upskilling initiatives.
Experience Required: Not explicitly mentioned in the JD.
Must be able to work from the office location and in night shifts (flexibility required).
Basic knowledge of Mac and PC navigation; Linux knowledge is a plus.
Proficient in Microsoft Office (Word, Excel, Outlook) and strong clerical skills with attention to detail.
Has prior supervisory or team lead experience managing operational QC/ingest workflows under SLA-driven environments, preferably in media or multimedia domains.
Operates with a focus on performance metrics, process improvements, and managing workflow compliance and training.
Comfortable working under pressure, handling confidential information, and collaborating with clients and teams to optimize production efficiency.