US IT Recruiter
Crux0–1 yrsChennaiOn-siteDirect career pageEst. 2.5–4 LPA
Posted on 18 Sept
Reach people at Crux
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Crux you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Provide L1/L2 technical support resolving hardware, software, system, and basic network issues for users and customers.
- Support inside sales, lead generation, and Go-To-Market initiatives, including customer outreach and engagement coordination.
- Maintain records of technical issues and escalate complex problems when necessary.
Minimum Requirements
- Bachelor's degree or diploma in Computer Science, IT, or related field.
- 0 to 1 year of relevant IT support experience; freshers eligible.
- Work from office in Chennai at assigned shifts (12 AM–8 AM or 8 AM–4 PM IST).
- Willingness to work rotational shifts and accommodate 6-month probation period.
Ideal Candidate Profile
- Candidate with basic IT support troubleshooting skills and familiarity with hardware, software, and networking concepts.
- Able to balance technical support responsibilities with customer engagement and inside sales support.
- Comfortable working night or day shifts in a Chennai office environment.