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Strong employer brand, generic operations title, and mid-level experience band increase candidate competition.
Role requires specific logistics hub, linehaul and eCommerce operations experience, making industry transfer moderately sensitive.
Explicit 3–5 years logistics/hub experience and domain-specific operational requirements create moderate shortlisting filters.
Manage end-to-end eCommerce hub operations for timely processing, consolidation, and movement of shipments within the assigned Surface Hub.
Coordinate inbound, outbound, and transit operations ensuring shipment visibility, network connectivity, adherence to cut-off timings and service quality targets.
Oversee exception management, operational performance reporting, resource planning, and compliance with SOPs to maintain service reliability and operational efficiency.
Bachelor's Degree in any discipline; Diploma or Certification in Logistics/Supply Chain/Operations Management is a plus.
3–5 years of experience in courier, express logistics, transportation, eCommerce logistics, or hub operations with exposure to surface linehaul and shipment tracking.
Knowledge of logistics management systems, operational dashboards, Microsoft Office, and SLA management.
Work Experience Required: 3–5 years in relevant logistics or eCommerce hub operations. Notice period: Not explicitly mentioned in the JD.
Experienced in managing high-volume eCommerce or courier hub operations with strong coordination across multiple internal teams.
Skilled in operational performance management, exception handling, and process improvement within surface network logistics.
Able to ensure compliance and safety while driving continuous operational excellence and customer satisfaction in a fast-paced environment.