Senior Executive - Operations -PPM-Coimbatore
DHL (company site, opens in a new tab)3–5 yrsTamil NaduOn-siteDirect career pageEst. 4.5–7.5 LPA
Posted on 18 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end eCommerce hub operations for timely processing, consolidation, and movement of shipments within the assigned Surface Hub.
- Coordinate inbound, outbound, and transit operations ensuring shipment visibility, network connectivity, adherence to cut-off timings and service quality targets.
- Oversee exception management, operational performance reporting, resource planning, and compliance with SOPs to maintain service reliability and operational efficiency.
Minimum Requirements
- Bachelor's Degree in any discipline; Diploma or Certification in Logistics/Supply Chain/Operations Management is a plus.
- 3–5 years of experience in courier, express logistics, transportation, eCommerce logistics, or hub operations with exposure to surface linehaul and shipment tracking.
- Knowledge of logistics management systems, operational dashboards, Microsoft Office, and SLA management.
- Work Experience Required: 3–5 years in relevant logistics or eCommerce hub operations. Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing high-volume eCommerce or courier hub operations with strong coordination across multiple internal teams.
- Skilled in operational performance management, exception handling, and process improvement within surface network logistics.
- Able to ensure compliance and safety while driving continuous operational excellence and customer satisfaction in a fast-paced environment.