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High - Tier-1 insurance brand, generalist operations role, metro hiring and mid-level experience attract many applicants.
High—insurance-specific processes, Group/Life Aisa systems and regulatory compliance limit cross-industry transferability.
Medium—explicit 3–10 year requirement and domain-specific insurance/process skills but few mandatory certifications.
Process group insurance plan servicing requests (issuance, cancellations) adhering to guidelines and SLAs.
Manage partners and stakeholders to achieve business objectives in group operations.
Ensure compliance, maintain accurate data, and address queries/complaints for internal and external customers.
3-10 years of relevant work experience.
Graduate degree required.
Experience with group insurance operations or related servicing.
Proficient in Excel and MS Office applications.
Experienced in handling group insurance operations or employee benefits servicing.
Skilled in stakeholder management and multi-tasking in a regulated environment.
Capable of working with process guidelines to ensure compliance and efficient servicing.