PEO Operations Analyst
Rippling (company site, opens in a new tab)1.5+ yrsBengaluruHybridDirect career pageEst. 6–12 LPA
Posted on 18 Sept
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Job description
Structured overview of role & requirements
About This Role
- Execute client onboarding processes and ensure compliance with federal, state, and local regulatory requirements.
- Manage tax account registration and maintenance tasks for clients, liaising with government agencies as needed.
- Collaborate cross-functionally with Payroll Engineering and other teams to identify process gaps and update internal systems and documentation.
Minimum Requirements
- At least 18 months of US SaaS experience in a customer-facing Support or Implementation role.
- Mandatory client-facing experience.
- Ability to work PST shifts with willingness to work rotational shifts in a dynamic environment.
- Strong English communication skills (written and verbal).
Ideal Candidate Profile
- Experienced in operational roles related to payroll, regulatory, or support operations within SaaS environments.
- Detail-oriented with strong problem-solving, time management, and execution abilities to handle regulatory complexities.
- Comfortable interacting with U.S. government agencies and working in fast-paced, cross-functional teams.