Operations Executive - TTC
DHL (company site, opens in a new tab)3–5 yrsTamil NaduOn-siteDirect career pageEst. 4–7 LPA
Posted on 18 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end hub operations for eCommerce shipments within a Surface Hub, ensuring timely processing, consolidation, and dispatch.
- Coordinate shipment movements across surface network including inbound, outbound, and transit operations, ensuring adherence to cut-offs, schedules, and shipment visibility.
- Drive operational accuracy, service quality, exception resolution, resource planning, compliance, and continuous improvement in line with organisational KPIs and SLAs.
Minimum Requirements
- Bachelor's Degree in any discipline required; Logistic/Supply Chain/Operations certification or diploma is advantageous.
- 3-5 years of experience in courier, express logistics, transportation, eCommerce logistics or hub operations with exposure to high-volume hub operations and surface linehaul coordination.
- Proficiency in logistics management systems, operational dashboards, and Microsoft Office is required.
- Work Experience Required: 3-5 years as specified; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing high-volume eCommerce hub operations with strong operational coordination across multiple internal logistics functions.
- Capable of monitoring and improving operational KPIs including SLA adherence, shipment accuracy, and exception management.
- Analytically adept with experience in performance reporting, process improvements, and maintaining compliance and operational governance in logistics settings.