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Strong employer brand, mid-level generalist operations role, and common logistics skillset increases competition.
Role requires logistics and hub operations expertise, limiting cross-industry transferability.
Explicit 3–5 years requirement and logistics hub operations experience required.
Manage end-to-end hub operations for eCommerce shipments within a Surface Hub, ensuring timely processing, consolidation, and dispatch.
Coordinate shipment movements across surface network including inbound, outbound, and transit operations, ensuring adherence to cut-offs, schedules, and shipment visibility.
Drive operational accuracy, service quality, exception resolution, resource planning, compliance, and continuous improvement in line with organisational KPIs and SLAs.
Bachelor's Degree in any discipline required; Logistic/Supply Chain/Operations certification or diploma is advantageous.
3-5 years of experience in courier, express logistics, transportation, eCommerce logistics or hub operations with exposure to high-volume hub operations and surface linehaul coordination.
Proficiency in logistics management systems, operational dashboards, and Microsoft Office is required.
Work Experience Required: 3-5 years as specified; Notice Period: Not explicitly mentioned in the JD.
Experienced in managing high-volume eCommerce hub operations with strong operational coordination across multiple internal logistics functions.
Capable of monitoring and improving operational KPIs including SLA adherence, shipment accuracy, and exception management.
Analytically adept with experience in performance reporting, process improvements, and maintaining compliance and operational governance in logistics settings.