Architect I - Enterprise Solutions (ServiceNow Solution Architect)
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Job Description
Structured overview of role & requirementsAbout This Role
Lead design and implementation of scalable ServiceNow solutions in ITSM, CMDB, Integrations, and Workspaces.
Oversee CMDB strategy, data governance, and architecture standards for platform scalability and security.
Collaborate with clients and teams to translate business needs into ServiceNow architecture and provide technical leadership and mentoring.
Minimum Requirements
10+ years total experience including 3+ years as a ServiceNow Solution Architect or Lead Developer.
Deep expertise in ITSM, CMDB, and ServiceNow integrations using REST, SOAP, MID Server, and IntegrationHub.
Required certifications: ServiceNow Certified System Administrator and Certified Implementation Specialist – ITSM.
Not explicitly mentioned: Notice period or mandatory location requirements.
Ideal Candidate Profile
Experienced in platform architecture including UI Builder and Now Experience framework for workspace design.
Familiar with Financial Services Operations (FSO) and Customer Service Management (CSM) preferred but not mandatory.
Demonstrated ability to work with enterprise architecture guidelines and provide strategic client advisory on ServiceNow platform.