Senior App/Prod Support (Tier 3 SRE for event-driven ecosystems)
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Job Description
Structured overview of role & requirementsAbout This Role
Own platform reliability including availability, resilience, latency, and operational efficiency for event-driven ecosystems.
Lead automation initiatives including GitHub Actions CI/CD pipelines, Helm chart automation, and cloud-native platform upgrades.
Manage and optimize observability stack (Prometheus, AlertManager, Grafana, OpenSearch, etc.), troubleshooting high-complexity production incidents, and lead cloud infrastructure governance and capacity planning.
Minimum Requirements
6+ years experience in SRE, platform engineering, DevOps, or advanced production support roles.
Strong hands-on expertise with Kubernetes (especially Azure Kubernetes Service), CI/CD (GitHub Actions), and observability tools (Prometheus/Grafana/AlertManager).
Hands-on experience with Confluent Kafka, Confluent Cloud, Azure Event Hub, AWS MSK, and Apache Flink.
Onsite work required at Hyderabad or Bangalore AT&T locations.
Ideal Candidate Profile
Senior to Lead individual contributor with 10 to 17 years overall experience in platform reliability for event-driven microservices.
Proficient in Python automation scripting for operational toil reduction and reliability engineering at enterprise scale.
Experienced in governance controls (access management, role enforcement), high-severity incident leadership, and cross-functional collaboration on reliability and scalability patterns.