Senior Manager - Enterprise Fraud Operations
First Citizens India (company site, opens in a new tab)12–15 yrsBengaluruOn-siteDirect career pageEst. 30–50 LPA
Posted on 18 Sept
Reach people at First Citizens India
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at First Citizens India you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Lead and manage a fraud detection team responsible for identifying and preventing fraudulent activities targeting client accounts.
- Ensure team meets daily operational deliverables, service level agreements, and quality assurance standards.
- Act as subject matter expert to assess current fraud detection processes, drive improvements, and provide executive-level updates to senior leadership.
Minimum Requirements
- 12 - 15 years of experience in Fraud Detection/Investigations or closely related field including conducting complex investigations and coaching.
- Bachelor’s degree or higher preferred; advanced degrees and professional certifications (CFE, CAMS) preferred.
- Experience in back-office operations, banking, or financial services with a focus on controls preferred.
- Role is hybrid based in Bangalore. Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced leader adept at managing and developing fraud detection teams within a structured, high-volume, risk-sensitive environment.
- Strong functional knowledge of fraud typologies, banking products, compliance and regulatory processes in financial services.
- Capable of collaborating across global/matrixed organizational teams with proficiency in analytics and fraud detection tools.