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Mid-level role, metro location, and broad infrastructure skillset create moderate candidate competition.
Highly domain-specific networking and NOC experience reduces cross-industry transferability.
Explicit 5–8 years, required networking expertise, certifications, and 24x7 on-call increase shortlisting rigor.
Own and resolve escalated complex network incidents involving routing, switching, DNS, CDN, and connectivity within defined SLAs.
Lead root-cause analysis, design and validate permanent fixes, and reduce incident recurrence through engineering and process changes.
Act as technical lead on major incidents, mentor Network Engineers, develop runbooks, and contribute to automation and network reliability improvements in a 24x7 rotational shift model.
5-8 years experience in network engineering, operations, or infrastructure operations with escalation and root-cause ownership.
Strong hands-on expertise in routing and switching (BGP/OSPF), DNS, firewalls, load balancing, CDN, and network troubleshooting tools (packet capture, flow analysis).
Experience with network automation/scripting (Python, Ansible or equivalent) and familiarity with monitoring/observability and ITSM tooling.
Willingness and ability to work rotational 24x7 shift and on-call schedule including nights, weekends, and holidays.
Experienced senior escalation network engineer comfortable leading complex incident diagnosis and driving permanent remediation in high-pressure environments.
Skilled in root-cause analysis and mentoring junior engineers, with a strong operational focus on network reliability and incident reduction.
Familiar with large-scale cloud networking, SRE/DevOps practices, and network automation to enhance performance and reduce toil.