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Tier-1 cloud brand, mid-level generalist systems role, metro location, and broad skill requirements increase candidate density.
Core systems and NOC skills are highly transferable across IT and cloud employers.
Explicit 5-8 years plus mandatory systems/NOC experience and technical skills increases shortlisting rigidity.
Monitor and triage health signals for cloud systems covering compute, storage, OS, and virtualization to meet first-response SLAs.
Execute runbook-based resolutions for common system issues and escalate complex problems to higher-level engineers.
Maintain incident documentation and ensure accurate severity classification and ticket routing in a 24x7 rotational shift environment.
Bachelor's degree in Engineering or equivalent.
5-8 years of experience in systems administration, NOC/SOC, or IT operations with hands-on Linux and/or Windows server administration.
Familiarity with compute, storage, virtualization, incident management, monitoring tools, and ticketing systems.
Must be willing and able to work rotational 24x7 shifts including nights, weekends, and holidays.
Experienced in operating from a consolidated monitoring dashboard for real-time incident lifecycle management.
Strong understanding of incident severity classification, escalation procedures, and clear communication for handoffs.
Background in 24x7 command-center environments with exposure to cloud infrastructure and scripting for automation.