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Tier-1 bank, generalist operations title, early-mid experience, and metro location drive high competition.
Core operations and compliance skills are transferable across financial services but less across unrelated industries.
Mandatory 2+ years operations experience increases filtering, but no technical certifications required.
Perform moderately complex operational tasks supporting a service center or department environment.
Collect data and prepare operational reports, coordinate projects, and use internal operations systems to perform duties.
Provide guidance on personnel policies and procedures, including some policy interpretation; willing to work night shifts and flexible hours.
At least 2 years of operations support experience or equivalent via work experience, training, military experience, or education.
Knowledge of company personnel policies and ability to interpret them.
Willingness to work night shifts and additional hours as required.
Work Experience Required: Minimum 2+ years operations support experience or equivalent.
Experienced in operational processes within a service center or departmental setting with moderate complexity work.
Comfortable working in shift-based environments, including night shifts, with flexible scheduling.
Capable of independently coordinating projects and interpreting personnel policies to guide others.