Consultant, Project Program Management
Dell Technologies (company site, opens in a new tab)10–12 yrsBengaluruOn-siteDirect career pageEst. 30–55 LPA
Posted on 18 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead end-to-end delivery of complex customer technology projects and programs, managing scope, schedule, risks, dependencies, and stakeholder communications.
- Act as trusted advisor coordinating cross-functional teams (IT, Engineering, Support) and ensuring implementation plans align with customer business objectives and operational, financial, and satisfaction targets.
- Proactively identify and mitigate risks, support strategic initiatives to improve service delivery processes, and own customer relationships to ensure successful project outcomes.
Minimum Requirements
- 10–12 years experience in project or program management within technology services, IT infrastructure deployment, or data center operations with proven delivery of complex customer-facing projects.
- Exceptional communication and stakeholder management skills capable of leading onsite technical teams, vendors, contractors, customer executives, and internal leadership.
- Proven ability to manage multiple concurrent projects/programs balancing scope, schedule, cost, and quality with formal problem-solving methodologies.
- Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced managing customer-facing consulting and advisory services within technology service delivery environments.
- Skilled in using SLAs, KPIs, operational excellence frameworks, risk management, governance, and executive reporting to drive outcomes.
- Operates effectively as a cross-functional coordinator and trusted advisor ensuring strategic alignment between technical execution and customer business goals.