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Strong employer brand, metro location, and mid-level experience increase competition despite niche ERP/Postman requirements.
ERP and Postman expertise are specialized, limiting cross-industry transferability.
Explicit 5+ years plus mandatory Postman, ERP integration, production support and observability increases filter strictness.
Own the investigation and troubleshooting of ERP integrations using Postman and observability tools, focusing on API issues, data mappings, and authentication failures.
Act as the technical SME and liaison among Engineering, Product, Support, QA, customer teams, and external ERP platforms to support onboarding and integration health.
Develop and maintain technical documentation, troubleshooting guides, and knowledge resources to reduce dependency on engineering for recurring integration issues.
5+ years of experience in API/integration support, technical support, or related technical roles.
Strong daily hands-on expertise with Postman for integration investigation and troubleshooting.
Experience with REST APIs, HTTP, JSON, ERP or enterprise system integrations, and production support tools.
Strong cross-functional communication skills to collaborate with engineering, product, support, QA, and customer teams.
Proven experience working directly with customers or support teams diagnosing API/integration issues rather than purely software development.
Demonstrated heavy daily use of Postman as an investigative and integration support tool beyond basic testing.
Comfortable serving as the technical bridge across multiple teams including Engineering, Product, Support, QA, and customer-facing groups.