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Tier-1 employer, metro location, and a popular Product Manager title increase candidate competition.
Requires AI-agent and ITSM domain expertise, limiting transferability across industries.
Multiple explicit years requirements (10+, 7+, 3+) and mandatory AI product experience make screening highly strict.
Define and own long-term strategy and vision for AI Agent products focused on employee experience including ITSM, HR Service Management, and IT Operations Management.
Drive product roadmap, requirement definition, customer experience design, and prioritization to deliver features that enhance customer adoption and usage.
Collaborate closely with product, engineering, and go-to-market leadership to translate complex processes into technical requirements and meet business metrics and OKRs.
10+ years in global/cross-functional software teams in a software product company.
7+ years of core product management experience for internet software products; experience with employee experience products (ITSM, ITAM, HCM, HRMS) desirable.
3+ years managing AI/ML/NLP/Agentic AI products with lifecycle management of AI features/models required.
Bachelor's degree in Business, Computer Science, or related field; MBA preferred.
Experienced in managing AI Agent, AI Assistant, or similar agentic AI-powered systems and platforms with proven roadmap and strategy creation.
Strong cross-functional collaborator able to influence product, engineering, and GTM teams to drive customer adoption and engagement.
Comfortable with leveraging structured experimentation, analytics, and customer insights to guide AI product development and maintain production efficacy.