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Strong employer brand, metro location, mid-level generalist FM role increases applicant competition.
Facilities management and vendor coordination are readily transferable across industries.
No explicit years or certifications but requires specific FM and vendor-management skills.
Provide administrative and operational support to Facilities Management team, including oversight of Helpdesk, Mailroom, and Housekeeping services.
Ensure timely completion of FM reports, manage escalations, and implement solutions to recurring facility issues.
Coordinate vendor services, plan and execute client meetings/VIP visits, maintain service delivery standards, and manage team rosters.
Location requirement: On-site in Pune, Maharashtra.
Work Experience Required: Not explicitly mentioned in the JD.
Must have good communication skills and be well-groomed/presentable.
Experience managing facility operations including Helpdesk, Housekeeping, vendor coordination, and emergency response planning.
Experienced in day-to-day facility management operations and able to relieve Facility Manager during their leave.
Capable of handling escalations, operational audits, compliance, and ensuring SLA targets are met.
Comfortable coordinating multiple teams and vendors to deliver efficient service in a commercial facility environment.