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Metro location, strong employer brand, mid-level generalist facilities role creates high applicant competition.
Requires hospitality and facility management background, reducing transferability across unrelated industries.
Explicit 6–8 years requirement and hospitality/FM background make candidate filters stringent.
Manage end-to-end soft services operations across corporate facilities, including housekeeping, catering, reception, and workplace hospitality.
Lead and develop soft services teams, ensuring service standards through quality control, audits, and training programs.
Oversee vendor relationships, operational budgets, client interactions, compliance with hospitality standards, and drive service improvement initiatives.
6-8 years of progressive experience in corporate facility management with focus on soft services and hospitality operations.
Bachelor's degree in Hotel Management, Hospitality Management, Facility Management, or related field.
On-site work location: Bengaluru, Karnataka, India.
Experience with multi-site soft services operations and knowledge of health, safety, and hygiene regulations.
Background and experience in hotel management or hospitality industry operations with strong facility management expertise.
Proven ability to lead multi-disciplinary teams and manage vendor and client relationships effectively.
Operates with a service excellence mindset, focused on implementing quality controls and continuous operational improvements.