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Niche Intune endpoint specialist role with metro location and limited employer brand, leading to low competition.
Skills transferable across industries but require specific Intune/M365 endpoint management experience.
Requires specific Intune/M365 and endpoint operations skills but lacks strict years or mandatory certifications.
Manage and support Windows 11 rollout including device onboarding via Autopilot, readiness checks, and issue troubleshooting.
Oversee Intune device management covering enrollment, compliance monitoring, software deployment, patch management, and client lifecycle processes.
Provide second-level support handling tickets related to Autopilot, BYOD compliance, software installation, patches, and collaborate with 3rd level teams for escalations.
Experience with Windows 11 deployment and Microsoft Intune device management required.
Proven troubleshooting skills across Autopilot, BYOD device compliance, software deployment, and patching environments.
Strong knowledge of device lifecycle management including enrollment, reprovisioning, and retirement.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in operational Intune client management and Windows 11 rollouts in enterprise environments.
Ability to analyze recurring issues and improve processes through root cause identification and runbook creation.
Comfortable working in a support role involving ticket analysis, structured documentation, and collaboration with engineering and security teams.