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Strong brand, metro location, generalist operations title, and basic skills increase applicant competition.
Payments operations and bank reconciliation experience is industry-specific and not easily transferable.
Explicit 1-2 years payments experience plus mandatory Excel and SQL skills make filtering strict.
Manage day-to-day business operations with internal teams and external stakeholders like partner banks and payment networks.
Monitor payment transaction success rates, analyze data for product and process improvements, and handle escalations withCustomer Support for prompt resolution.
Drive reconciliations with finance, coordinate technical integrations and implementations, and handle business reporting including ad-hoc requests.
1-2 years work experience in payments or operations industry.
Proficient in advanced Excel; basic knowledge of SQL required.
Qualifications: B.Tech or MBA preferred.
Not explicitly mentioned in the JD: Location, notice period, regulatory constraints.
Experienced in managing complex stakeholder relationships across banks, financial institutions, and internal teams in payment operations.
Focus on execution with ability to negotiate and push towards clarity and impactful outcomes while maintaining collaborative engagement.
Comfortable working in fast-paced environment requiring technical acumen, data analysis, and cross-functional coordination.