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Tier-1 employer, mid-level 3-6 years, metro Bangalore, and generalist software title increase applicant competition.
Enterprise-focused AI operations and platform experience moderately restricts transferability across industries.
Explicit 3-6 year requirement plus mandatory AI production and operational skills raises selection strictness.
Operate, support, govern, and continuously improve AI, automation, and digital services supporting enterprise global functions.
Provide operational support including monitoring, incident management, troubleshooting, root cause analysis, and service restoration for AI and digital services.
Lead technically complex workstreams focused on service reliability, operational excellence, transition to support, and process automation with hands-on engineering activities to improve service quality and reduce technical debt.
3-6 years experience delivering or supporting AI-enabled applications, automation, or digital services in an enterprise environment.
Bachelor's degree in Computer Science, IT, Data Science, AI, Engineering, or related discipline.
Experience with AI/ML, Generative AI, intelligent agents, and enterprise AI platforms such as Microsoft Copilot Studio, Azure AI Foundry, or Databricks Mosaic AI.
Strong hands-on skills in operational support: monitoring, incident/problem management, root cause analysis, change management, and service restoration.
Experienced professional with strong technical expertise in enterprise AI and automation platforms and solutions with a focus on operational readiness and service reliability.
Able to collaborate across technical teams, platforms, vendors, and business stakeholders to deliver secure, compliant, maintainable, and support-ready AI-enabled services.
Demonstrates capability to lead, mentor, and influence through expertise and to drive continuous improvement and modernization of AI service operations and support processes.