BengaluruOn-siteDirect career pageEst. 12–22 LPA
Posted on 18 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage daily workforce operations for multiple roles and sites, optimizing staffing and throughput to meet SLA targets.
- Maintain and improve Quality Management Systems using methods like RCA, CAPA, FMEA, 8D, and SPC to address defects and calibration issues.
- Develop, control, and implement SOPs and QA criteria, coordinating with cross-functional teams for program launches and quality escalations.
Minimum Requirements
- Proven experience leading large or distributed QA/grading teams across multiple shifts or sites.
- Strong practical knowledge and application of quality frameworks: RCA, CAPA, FMEA, 8D, SPC, and QMS.
- Demonstrated ability to analyze and interpret QA metrics including defect rates and inter-grader agreement (kappa).
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in scaling and managing QA operations across shifts and locations with balanced staffing and clear role execution.
- Capable of translating technical engineering requirements into actionable QA/process standards on the floor.
- Data-driven and hands-on leader focused on continuous process improvement and resolving operational challenges directly.