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Common QA lead title, Bengaluru metro location, and mid-level seniority increase applicant competition.
Quality methods transferable across manufacturing/logistics, but grading and field operations increase domain specificity.
Requires hands-on QA leadership, QMS and advanced quality-methods, tightening candidate filters.
Manage daily workforce operations for multiple roles and sites, optimizing staffing and throughput to meet SLA targets.
Maintain and improve Quality Management Systems using methods like RCA, CAPA, FMEA, 8D, and SPC to address defects and calibration issues.
Develop, control, and implement SOPs and QA criteria, coordinating with cross-functional teams for program launches and quality escalations.
Proven experience leading large or distributed QA/grading teams across multiple shifts or sites.
Strong practical knowledge and application of quality frameworks: RCA, CAPA, FMEA, 8D, SPC, and QMS.
Demonstrated ability to analyze and interpret QA metrics including defect rates and inter-grader agreement (kappa).
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in scaling and managing QA operations across shifts and locations with balanced staffing and clear role execution.
Capable of translating technical engineering requirements into actionable QA/process standards on the floor.
Data-driven and hands-on leader focused on continuous process improvement and resolving operational challenges directly.