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Medium — strong employer brand and metro location balanced by seniority and niche global shared-services requirement.
High — role requires deep HR operations, ER, compensation and global SSC experience not easily transferable across industries.
High — explicit 12+ years, 4+ years managerial experience and global shared-services expertise are mandatory filters.
Manage and lead HR Consultant execution pool including performance, development, and engagement of consultants.
Act as operational hub responsible for triaging work requests, workload management, escalation handling, and continuous process improvement.
Partner with HRBPs and COEs to execute global HR programs across employee lifecycle including performance, compensation, talent reviews, and employee engagement.
12+ years of progressive HR experience including at least 4 years in managerial roles.
Experience managing a global HR team with knowledge of global labor landscapes including India, Philippines, China, Poland, and Costa Rica.
Master's degree in Human Resources, Business Administration, or related field.
Location requirement: On-site in Gurugram.
Experienced in global shared services or BPO HR operational models and leading large-scale HR projects and transformational programs.
Strong operational HR expertise covering full annual cadence of business programs and employee lifecycle management.
Proven people manager with ability to coach, develop, and enable high-performing HR teams under pressure in a complex, matrixed environment.