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Tier-1 employer, common facility role, mid-level experience, and broad non-specialist skillset increase applicant competition.
Facility management skills are transferable across industries but hospitality qualification adds sector specificity.
Explicit 2–3 years and hospitality qualification requirements imply moderate resume filtering.
Coordinate and oversee housekeeping and soft services including landscaping, pest control, facade cleaning, and cleaning materials at mall operations.
Maintain and report daily/monthly housekeeping performance metrics and manage vendor relations with weekly meetings.
Assist Property Manager with projects, mentorship of vendor staff, policy documentation, and ensuring service quality and customer satisfaction.
Degree or Diploma in hotel management or hospitality.
2-3 years of relevant work experience preferred.
Effective communication skills and customer-oriented service outlook mandatory.
Location requirement: On-site at Ludhiana, Punjab; Scheduled weekly hours: 48.
Experienced in managing soft services and vendor coordination in commercial or mall environments.
Detail-oriented with ability to monitor service standards and develop operational procedures.
Capable of reporting and analyzing performance metrics and leading subordinate teams or vendors.