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Mid-level metro role but niche SCCM/Intune expertise reduces candidate density.
Requires specific SCCM/Intune endpoint expertise, moderately transferable across industries.
Multiple mandatory platform skills and explicit 3–5 year requirement enforce strict shortlisting.
Operate and maintain SCCM Current Branch and Microsoft Intune environments for enterprise Windows device management.
Manage software packaging, patch deployment, and compliance, including troubleshooting complex installer and patching issues.
Provide L2/L3 escalation support with deep troubleshooting using logs, PowerShell remediation, and proactive issue identification to improve endpoint stability.
Hands-on operational experience with SCCM Current Branch and Microsoft Intune device/app management.
Proficient in Windows 10/11 enterprise management including Windows patching fundamentals and troubleshooting.
Experience with PowerShell scripting and PowerShell App Deployment Toolkit (PSADT) for application packaging and remediation.
Work Experience Required: Approximately 3–5 years in endpoint management or similar operational roles.
Operates independently on standard tasks, escalates complex or architectural topics appropriately, and understands production environment impacts.
Experienced in enterprise-scale endpoint management with strong SCCM foundation and active Intune usage.
Skilled in structured troubleshooting with practical knowledge of software packaging, patch compliance, and remediation scripting.