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Niche HAM role with senior experience and ServiceNow/IAITAM skills reduces applicant density.
Strong HAM, ITIL, and ServiceNow experience biases toward IT infrastructure backgrounds, limiting cross-industry fit.
Explicit 8+ years overall and 3–5 years HAM plus ServiceNow/ITIL requirements create strict filters.
Manage complete hardware asset lifecycle from procurement through disposal, maintaining accurate asset records and data integrity.
Monitor and optimize asset utilization, including stock levels, warranty compliance, and lifecycle reporting to support operational stability and billing accuracy.
Collaborate with cross-functional teams and vendors to ensure SLA adherence, process improvements, cost optimization, and compliance with audit and governance requirements.
8+ years total work experience with 3–5 years specifically in Hardware Asset Management (HAM).
Proficiency with asset management tools such as ServiceNow or equivalent platforms.
Advanced Microsoft Excel skills including pivot tables, lookups, and reporting.
Familiarity with ITIL processes related to Incident, Change, and Problem Management.
Strong ownership for maintaining asset data accuracy and lifecycle governance in enterprise or global asset management environments.
Experience driving hardware optimization, cost efficiency initiatives, and continuous improvement in large organizations.
Demonstrated ability to manage cross-team collaborations and engage effectively with finance, procurement, infrastructure, and vendors.