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Strong employer brand, metro location, and common Program Manager title, but lending specialization limits applicant pool.
Lender and lending-program expertise required, making skills less transferable across non-financial industries.
Role demands lender-specific experience, compliance and cross-functional program ownership, creating strict screening.
Own end-to-end management of Lending EMI programs including lender onboarding, performance monitoring, SLAs, and relationship management.
Coordinate with cross-functional teams (Credit, Ops, Tech, Legal/Compliance, Sales) to ensure program readiness, smooth operations, and compliance.
Drive lender performance metrics (volume, approval rates, TAT, portfolio quality), conduct reviews, resolve issues, and implement process improvements.
Work Experience Required: Not explicitly mentioned in the JD.
Experience managing lender relationships and lending program lifecycle including onboarding, performance tracking, and SLAs.
Ability to coordinate across multiple functions such as Credit, Operations, Technology, Legal/Compliance, and Sales.
Not explicitly mentioned: mandatory degree, notice period, or strict location requirements.
Experienced in program management within digital lending or financial services domain focused on lender partnerships.
Skilled at cross-functional coordination and driving end-to-end program delivery with measurable business outcomes.
Comfortable managing large scale lending programs with data-driven performance monitoring and continuous process improvements.