SCCM Operations Manager
Zensar Technologies (company site, opens in a new tab)PuneOn-siteDirect career pageEst. 12–20 LPA
Posted on 18 Sept
Reach people at Zensar Technologies
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Zensar Technologies you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Own and manage end-to-end SCCM/MECM operations including platform stability, patch management, software and OS deployments, and compliance reporting.
- Lead daily operational activities such as incident, problem, change, and service request management with a focus on SLA adherence and service quality.
- Provide technical leadership by mentoring SCCM teams, driving automation via PowerShell, and collaborating with infrastructure, security, and business units on endpoint management transformation initiatives.
Minimum Requirements
- Experience in IT support roles with leadership responsibility in client-facing positions.
- Proficiency with Microsoft Endpoint Configuration Manager (SCCM), software and patch deployment, Microsoft Intune, Autopilot, and Windows 10/11 environments.
- Strong skills in Active Directory, Group Policy, TCP/IP, DNS, DHCP, PowerShell scripting, and VMware Horizon/vSphere.
- Microsoft Endpoint Administrator or related Microsoft certifications; certifications in Modern Workplace, Azure, or Endpoint Management technologies preferred.
Ideal Candidate Profile
- Advanced expertise in SCCM/MECM administration with deep knowledge of software distribution, patch management, compliance, and reporting.
- Proven ability to lead technical teams and collaborate with global stakeholders to drive operational excellence and continuous improvement.
- Experienced troubleshooter capable of independently resolving Level 3 desktop support issues and driving automation and process improvements.