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Niche SCCM/Intune expertise reduces applicant density despite metro location.
Skills transferable across enterprise IT but specialized SCCM/Intune focus limits cross-industry fit.
Multiple mandatory technical skills, certifications, and Level-3 operational ownership increase shortlisting rigidity.
Own and manage end-to-end SCCM/MECM operations including platform stability, patch management, software and OS deployments, and compliance reporting.
Lead daily operational activities such as incident, problem, change, and service request management with a focus on SLA adherence and service quality.
Provide technical leadership by mentoring SCCM teams, driving automation via PowerShell, and collaborating with infrastructure, security, and business units on endpoint management transformation initiatives.
Experience in IT support roles with leadership responsibility in client-facing positions.
Proficiency with Microsoft Endpoint Configuration Manager (SCCM), software and patch deployment, Microsoft Intune, Autopilot, and Windows 10/11 environments.
Strong skills in Active Directory, Group Policy, TCP/IP, DNS, DHCP, PowerShell scripting, and VMware Horizon/vSphere.
Microsoft Endpoint Administrator or related Microsoft certifications; certifications in Modern Workplace, Azure, or Endpoint Management technologies preferred.
Advanced expertise in SCCM/MECM administration with deep knowledge of software distribution, patch management, compliance, and reporting.
Proven ability to lead technical teams and collaborate with global stakeholders to drive operational excellence and continuous improvement.
Experienced troubleshooter capable of independently resolving Level 3 desktop support issues and driving automation and process improvements.