Software Engineer II
Elsevier (company site, opens in a new tab)1+ yrsChennaiOn-siteDirect career pageEst. 6–12 LPA
Posted on 18 Sept
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Job description
Structured overview of role & requirements
About This Role
- Provide direct end-user Salesforce support and engage with global, multi-functional teams including business leaders and sales teams.
- Act as the Salesforce Subject Matter Expert to support business requirements capture, UAT, phased development implementations, and ensure system stability and functionality.
- Monitor integrations, troubleshoot issues, review solutions for best practices, and document technical and business processes to improve Salesforce deployment.
Minimum Requirements
- Degree in Computer Science, Software Engineering, MIS or related field preferred.
- At least 1 year of previous Salesforce administrative experience.
- Salesforce Certified Advanced Administrator or Developer certification and Salesforce Certified Platform App Builder certification preferred.
- Experience working in Agile projects; strong understanding of scalable and reliable Salesforce solutions; excellent analytical and communication skills.
Ideal Candidate Profile
- Experienced in supporting and enhancing large Salesforce organizations with practical, user-focused solutions.
- Able to work consultatively and independently with stakeholders towards long-term objectives, demonstrating a growth mindset and enthusiasm for learning new technologies.
- Comfortable managing complex technical issues and collaborating with diverse global teams, including business and sales leadership.