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Tier-1 brand, metro Gurgaon location, and a common generalist manager role increase applicant competition.
Role requires property and tenant-management experience, making it moderately specific to real estate and facilities.
No explicit years, certifications, or specialized technical requirements reduce shortlisting strictness.
Serve as primary tenant contact, manage tenant service requests, complaints, and ensure timely resolution through coordination with technical and support teams.
Manage lease-related activities including documentation, move-ins, move-outs, access control, and onboarding of new occupants.
Develop tenant communications, oversee shared amenities operations, coordinate service providers, handle billing inquiries, and prepare reports on tenant satisfaction and service metrics.
Work Experience Required: Not explicitly mentioned in the JD.
Location Requirement: On-site in Gurugram.
Working Hours: 48 hours per week as scheduled by HR.
Mandatory Skills: Tenant relationship management, coordination with multiple service teams, lease administration, and customer communication.
Experienced in tenant relationship management within commercial real estate or property management environments.
Capable of coordinating multi-departmental service delivery and resolving tenant issues promptly.
Comfortable working on-site with strong organizational skills to manage diverse operational tasks including billing, access control, and amenity management.